What can I expect for the delivery process?
We try to make our delivery and shipping charges simple and fair. We wan...
How long does it take to receive my mattress after I order it?
Mattress deliveries typically take 7-14 business days once the order has...
Where are your products shipped from?
We have 15 Sealy® plants located across the United States. Your location...
Do you ship to foreign countries?
No, we’re sorry; we do not ship to foreign countries. If you live outsid...
Do you ship to APO/FPO locations?
Unfortunately, we do not ship to FPO, APO, or US Territory addresses.
Do you ship to Puerto Rico?
We do not ship to Puerto Rico.
Do you ship internationally?
We do not ship internationally or to US territories. However, feel free ...
Do you ship to P.O. boxes?
Sorry, we cannot ship to P.O. boxes
Do you ship to APO or FPO addresses?
We cannot deliver mattress products (mattresses, foundations, adjustable...
Do you ship to Puerto Rico?
Unfortunately, we do not ship to Puerto Rico. You can however locate a S...
Do you ship to Alaska & Hawaii?
Yes, we deliver to Alaska and Hawaii excluding Cocoon mattress purchases...
Can I have my order shipped faster? Or shipped for Saturday delivery?
Yes, although the options and costs vary depending on where you live. Ca...
Can I delay my delivery date?
You may call our Consumer Care team at 1-800-697-3259 to discuss potenti...
How does my new mattress arrive?
With our free White Glove delivery, your mattress will arrive in a plast...
Can I buy now and have it delivered in x months?
Please call our team at 1-800-697-3259 to discuss delayed delivery optio...
How does delivery scheduling work?
Once your order is placed and received by the delivery hub, you'll be co...
How does my new Cocoon™ by Sealy mattress arrive?
When it arrives at your door, your mattress is compressed in a plasti...