Welcome to Sealy Support
Sealy Support is here to help. Browse frequently asked questions, check your order status and more.
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What can I expect for the delivery process?
We try to make our delivery and shipping charges simple and fair. We want you to be as happy with...
I have an older model, how can I find one similar?
Our Sleep Experts can help you find the equivalent of your older model so you can return to your ...
Are all of your products available online?
We carry our full line of products on our website. However, there are some replacement parts and ...
How long does it take to receive my mattress after I order it?
Mattress deliveries typically take 7-14 business days once the order has been processed.
Can I return my mattress?
You can begin the return process for your Sealy mattress here during your 90-Night Trial. You can...
Does the base contain magnets? I have a pacemaker that can be disabled by magnets.
If you use a medical device such as a pacemaker or implantable cardioverterdefibrillator (ICD), p...
What is a flat foundation?
Our foundations provide a solid base for our mattresses. Because they’re completely flat, they al...
Can I order by telephone?
Yes, you can. Call 1-800-697-3259 to talk to one of our Sleep Experts.
Do your pillows have a 90 Night Trial?
Unfortunately, due to the personal nature of these products, our pillows do not have a 90-night t...