Do I have to use a mattress protector?
You are not required to use a mattress protector with your mattress; how...
What is the warranty for my mattress?
Our warranties have changed over the years, so it depends on when you pu...
Will I be able to schedule delivery of my mattress?
Absolutely. Once your order arrives at your local delivery hub, our In-H...
How long is the warranty for my mattress?
Sealy® mattresses follow a 5/10 and a 10/10 warranty timeframe. If your ...
Something is wrong with my mattress, what can I do?
Our mattresses are covered by a 10-year Limited Warranty. If you purchas...
Does Scotch Guarding the cover of my mattress or pillow void the warranty?
No, it does not void the warranty. However, we do not recommend Scotch G...
Is liquid damage covered in the warranty?
No, it is not. Physical abuse or damage to the structure and/or cover ma...
My mattress has lost its firmness. What do I do?
If you are within the 90-Day Trial Period, you may do a comfort exchange...
If I upgrade to another mattress model during the 90-Night Trial Period, what happens to my warranty?
If you upgrade, you will receive a new warranty for the upgraded product...