If you haven’t started the checkout process, your order hasn’t been placed so there’s no need to cancel it. If you’re partway through the checkout process, your order hasn’t been placed so there’s no need to cancel it. If you’ve completed checkout, visit our Help Center and submit a cancellation request https://help.sealy.com/hc/en-us.Additionally, you can call 1-800-697-3259 to talk to one of our Customer Service staff. They will help determine if your order can be canceled, based on whether it’s been processed for shipment or not.
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