background image

What is In-Home Delivery?

All mattresses (except for the Cocoon™ by Sealy model), power bases, and flat foundations purchased directly through Sealy®, either online or by phone, are eligible for In-Home Delivery which includes free shipping, delivery, set up of your new bed, and removal of your old bed.

The Cocoon™ by Sealy model ships compressed directly to your door, via UPS and cannot be upgraded to In-Home Delivery.

For some remote locations and Alaska/Hawaii, In-Home Delivery is still available, however there is a $600 surcharge per order; charges will be applied based on your shipping address. 

Watch this short video or read on to learn more about In-Home Delivery.

 

Before Delivery:

Prior to delivery, please complete these steps to ensure you and your home are ready for your new Sealy® product(s):

  • Make sure all sidewalks, hallways, and walking paths are clear and free of any items
  • Take down any pictures and/or decorative items that could obstruct or hinder delivery

Delivery Day:

During delivery, ensure an adult (18+) is present and ready to accept and sign off on your order; if no adult is available, we’ll be unable to complete delivery. Keep children and/or pets in a safe area for the duration of the delivery appointment

If you’d like for our team to haul-away an old mattress and/or base, make sure it’s free of any bedding and ready to be removed. Removal is on a one-to-one basis, so for every mattress and/or base you purchase, our delivery teams will remove one mattress and/or base.

After Delivery:

All that’s left to do is enjoy your new Sealy®!

If you bought a mattress, please keep in mind it may take some time for your body to become adjusted. We recommend sleeping on your new mattress for at least 30-45 days to allow your body ample time to adjust.

While registration is not required, we recommend completing this step to retain a digital purchase record. You may register your product(s) here: Sealy® Product Registration

Was this article helpful?

19 out of 22 found this helpful